Privacy Policy

Types of information collected

We retain two types of information:

Personal data

This is data that identifies you or can be used to identify or contact you. Such date includesd include your name, company/organisation name and email address and is only collected from you if you voluntarily submit it to us. For example, if you submit information through the “Contact us” or through a Calculator section of this website, you are asked whether you wish to submit details such as your name, phone details and email address.

Non-personal data

Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This non-personal data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

Purposes for which we hold your information

Non-personal data:

We use the non-personal data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.

Personal data

We will process any personal data you provide to us for the following purposes:
(a) to provide you with information you have required
(b) to contact you if as requested or to respond to any communications you might send to us

Disclosure of information to third parties

We may provide non-personal data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties regarding the number of unique users who visit our website, the demographic breakdown of users, or the activities that visitors to our website engage in while on our website. The third parties to whom we may provide this information may include partners, clients or potential clients.
We will not disclose your personal data to third parties unless you have consented to this disclosure. We will disclose your personal data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement or to the Revenue Commissioners of Ireland in the course of completing your tax assessment and/or tax returns.

Security

The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your personal data.
Updating, verifying and deleting personal data
You may inform us of any changes in your personal data, and in accordance with our obligations under the Data Protection Acts 1988 and 2002 we will update or delete your personal data accordingly.
To find out what personal data we hold on you or to have your personal data updated, amended or removed from our database, please email us at
refunds@redoaktaxrefunds.ie
Any such data subject requests may be subject to the prescribed fee.

Changes to the Website Privacy Policy

Any changes to this Website Privacy Policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If at any time we decide to use personal data in a manner significantly different from that stated in this Website Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.